Sample Managed IT Service Packages Basic Service Package Provides the basic services to keep your workstation secure, with immediate notification of imminent problems. • Security Patch Management • System Log Monitoring • Daily System Audits • End User Support Portal • Remote Management Support • Monthly Report Standard Service Package Provides more advanced security measures for dealing with malicious threats, establishes baseline policies, asset tracking and changes. • All of Basic Plan Plus: • Software Deployment and Upgrades • Application Addition and Change Notification • Application Log Monitoring • Security Log Monitoring • Spyware Removal and Management • Asset Management • Centralized Virus Protection Management Premium Service Package The ultimate protection to keep workstations and users fully operational • All of Standard Service Program Plus: • Bandwidth Usage Tracking • Reporting Panel Access For User Generated Reports • End User Remote Control Comprehensive Server Maintenance Package Our comprehensive server maintenance keeps your server’s secure and performance optimized. • Security Patch Management (SQL, Exchange, IIS, OS) • Virus Definition Management • Offsite Back-Up and recovery • Service Monitoring and Notification • Event Log Monitoring • Automated Monthly Management Dashboard Reporting |